Why is virtual collaboration essential to today’s workforce?

Teams need to collaborate remotely for a variety of reasons, including geographically distributed teams, individual preferences, flexible work schedules, logistical and practical considerations, and public health. With our extensive experience providing best-in-class user experience research, design, strategy, and facilitation services to remote project teams, we are here to help. 

As the need for virtual collaboration grows, it brings opportunities to reimagine the way we work together on projects to meet organizational and user needs. 

How do we ensure strong collaboration remotely?

Our expert consultants have supported clients with dispersed teams, international teams, and teams working across multiple time zones for more than ten years, and have honed techniques for ensuring a rich, collaborative process regardless of where in the world we all might be located. Through frequent, clear communication, use of a variety of cloud-based, online collaboration technologies, expert facilitation, and our experience with hundreds of remote projects, we work closely with you to ensure that you get the connection, support, insights, and outcomes you need to make your project successful.

Our methodology includes 
  • Remote user research to learn about your user population and what they need from your product, using online meetings to engage them where they are and observe their current work practices
  • Virtual facilitated workshops and collaborative sessions leverage our online facilitation expertise to help your stakeholders and team members with strategic planning, visioning, prioritization, and more
  • User experience design to provide innovative and usable designs for your website or application, including virtual brainstorming sessions, design reviews, user story walkthroughs, and other forms of rich remote collaboration in an Agile development process
  • Remote user feedback sessions (usability testing) in which we engage users via an online meeting tool with audio and screen-sharing to walk through typical tasks using a wireframe or prototype to identify areas for improvement
  • Virtual user community management to help organizations connect with their end users online in a continual way, allowing you to build connection and collect feedback over time