Lisa Battle has over 15 years of experience in the design of applications, web sites and information resources. Her work with project teams includes clarifying user needs and business goals, and designing user interface solutions that improve user experience and productivity. Lisa has led the design of many interactive applications supporting business functions such as accounts payable, claims processing, learning management, and project management, and has consulted on the design of large-scale informational web sites and intranets. She is also an expert on accessibility, which makes products and services easier to use for people with disabilities.

Lisa is a frequent speaker at conferences, and has presented on topics including accessibility, usability, requirements engineering, strategic design, and integrating accessibility and usability into the software development lifecycle. She was the president of the DC Metro Chapter of the Usability Professionals’ Association (formerly UPA, now UXPA) for four years. She created the annual User Focus conference in Washington, DC, and was its conference chair for four years. She is also a member of the international committee defining the UXPA’s Usability Body of Knowledge ( She has developed and taught courses on usability best practices, defined standards and guidelines for clients, and mentored project teams on usability methods. Lisa has a master’s degree in Cognitive Psychology/Human Factors, which focuses on how people think, make decisions, and interact with information and tools.