Lynn Baumeister has over 20 years of experience in the computer science field and has been working for the past 11 years specifically in the area of usability. She is an expert in user research, user-centered design, and information architecture, as well as the federal requirements governing the accessibility of Web sites for people with disabilities. Her work draws on both analytic and quantitative methods all aimed at the creation of usable software and Web sites. Lynn has experience working with clients, large and small, from the government, health care, education, and non-profit sectors, as well as private sector clients from fields including insurance, manufacturing, publishing, information technology, and human resources. She has a master’s degree from the Human Computer Interaction Institute at Carnegie Mellon University and has taught in the School of Computer Science at Carnegie Mellon University.