Michael Owens is a user experience professional with over 20 years of experience in end-to-end design, development, and management of user-centered design projects. Michael’s work on projects includes user research, UX design and prototyping, usability testing, UI development, and project management. As both an in-house resource and a consultant, Michael has worked on a wide range of projects, delivering innovative user experiences that meet user and business needs. Her projects span the range from large-scale data-rich portals to consumer-oriented mobile applications.

Michael has worked with a variety of clients in the government and private sectors, and enjoys tackling hard problems through great design. She has a special interest in social media and has developed and implemented social media communication and marketing plans for Federal agencies and institutions. She has also designed and taught college courses in web design, Photoshop, and Flash as well as business writing. Michael is a Human Factors International Certified Usability Analyst and holds a Masters in American Studies from the University of Virginia, a Masters of Education from Marymount University, and a B.A. from Johns Hopkins.