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Presentation

Sustainable Futures for Digital Resources: Aligning Mission, Audiences, and Infrastructure

Explore how museums and cultural institutions can create digital research resources that balance the needs of both scholarly and broader audiences, as well as internal staff and partners, while supporting long-term institutional resilience in this talk at MCN 2025 conference.

Presentation

Best Practices for Analyzing Entities When Integrating Multiple Taxonomies

The process of developing a taxonomy often is a process of gathering and curating terms from various sources, such as repositories, archives, translations, or industry standards. Degler describes the process of “reconciliation” in which taxonomists analyze these disparate terms at the 2025 Taxonomy Bootcamp.

Presentation

Exploratory Experiences Built by Design

User Experience Professionals Association (UXPA) conference

In this presentation, we talk about how user experience can facilitate discovery — enabling people to discover the unexpected in digital spaces, the “aha!” moment, or the deeper story behind a familiar subject.

Presentation

Mastering Interactive Maps

User Experience Professionals Association (UXPA) conference

There are many unique considerations in customizing maps for use inside applications for specialized audiences. This presentation is about the key decisions that user experience designers need to make when integrating a map within a specialized product.

Presentation

AI Explanations as Two-Way Experiences, Led by Users

User Experience Professionals Association (UXPA) conference

How do we craft designs that "explain" concepts and respond to users’ intent? Can AI identify, elicit and apply relevant user contexts, to help us understand AI outputs? How do explanations become two-way?

Presentation

Menu Mania: What's Wrong With Menus

User Experience Professionals Association (UXPA) conference

Menus are ubiquitous in websites and applications of all types. They are critical to accessing the information and actions that users need. In this presentation we share best practices for designing menus.

Our insights

  • Presentation

    Delivering Services Online: It’s More Than Forms

    Usability Professionals’ Association (UPA) 14th Annual Conference, Montreal, Canada – 2005

    Lisa Battle, Linda Elengold

    New technologies, reduced workforces, and higher expectations from the public are transforming the way that businesses and government agencies deliver online services. However, online services are not just forms. We describe ways to improve user experience by providing integrated services, preventing errors, using appropriate tone and language, and structuring the interaction.

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